ENSURING MAXIMUM CONFIDENTIALITY AND PRIVACY
• We will never give or sell personal or confidential information about you, your company, or your account to any third party not affiliated with your transaction except as required by law, or necessary to provide the services requested by you, or as requested and authorized by you to do so.
• We will make your personal information available to those individuals, business partners, and third parties who must have access to it in order to meet your needs.
• We will employ security technologies and best business practices to protect your personal information from disclosure or theft.
• We will provide the means for you to maintain control over your personal information and its removal from our database.
How We Collect and Use Information About You and Your Account
To best meet your needs and provide the highest possible level of customer service, we need information. When you register with Tri-City Industrial to browse our Online Catalog, place an Online Order, or otherwise access our Website, we collect and store information including your name, title, company, shipping and billing addresses, phone number, fax number, email address, login ID, password, product selections, credit or other payment information, Uniform Resource Locator (URL), Internet Protocol (IP) address, and other demographic and profile data necessary to enable our business relationship. This information has only one purpose: to assist us in providing you with high quality, efficient, and personalized services while making your use of our Website faster and easier. We use the information collected only for the purposes of registering you as a Tri-City Industrial customer, enabling you to access secure areas of our Website, processing and fulfilling your orders, informing you of your order status, and certain other functions. This information is strictly confidential and is shared only among those people and entities that require it in order to meet your business needs.
You Are Responsible for Protecting Information and Systems on Your Premises
Some information about your company and your orders may be stored in shipping systems located on your premises. If you are concerned about the security of information in these systems, you should secure it by activating passwords and using physical access controls. When these systems (hardware or software) are provided by Tri-City Industrial, we provide tools to facilitate these efforts to safeguard your information.
Security—Your Secrets Are Safe With Us
Through the use of tools such as secure servers, passwords, firewalls, Secure Socket Layers (SSL), encryption and security software, your personally identifiable information is safeguarded to the maximum extent possible. We take every measure necessary to ensure that your information, including credit transactions and order fulfillment activity, is protected from loss, misuse, alteration or theft while under our control—both online and off-line. Example: while on a secure page, such as our Order Form, you’ll note a security message at the bottom of the screen in Web browsers such as Netscape Navigator and Microsoft Internet Explorer. This means that all information and activity is secure from outside observation or access. If you have specific questions about Security in the Tri-City Industrial’s website, please send an email to Shannon Hodges, Shannon@tricityindustrial.com or phone at 509-554-6561.
E-mail & Your Opt-Out Option
From time to time, we may send you email messages about site updates or other information of special interest to you. However, if you prefer to ease your email load or just have no interest in the information, you can opt-out of our email program by simply following the “unsubscribe” instructions contained in each email message.
Correcting, Updating or Deleting Your Personal Information
From time to time, it may become necessary for you to alter the personally identifiable information we have about you or your account (a new zip code, phone number, title, etc.). We have established simple ways for you to correct, update or remove your personal data. This can be accomplished online at our Website by clicking on “Contact Us” and filling out a new profile form provided on the Current Customer page. In the comments area, state the need to update or delete your personal file. For modifications to your account set-up, contact your Account Manager.